Shipping & Returns
Please allow up to 48 hours for a response.
WHEN WILL MY ORDER SHIP?
Please allow 3-5 business days for your order to be processed during holidays.
Free domestic ground shipping $50+.
$15 Flat Rate International
All international standard and priority chosen shipping options are shipped by UPS and are delivered by the destination's local postal service. ScottBarnes.com is not responsible for delivery delays due to weather, mishandling by carrier, undeliverable addresses, or incorrect contact information for all shipments including Express shipping options. If a package is considered lost or damaged please contact firstname.lastname@example.org within 10 days from the last scanned date.
International Orders may be subject to import taxes, customs duties and fees levied by your country’s customs department upon arrival. The recipient of the order is the importer of record and is responsible for all import fees, as well as complying with all laws and regulations of the destination country. ScottBarnes.com does not collect duties and taxes and cannot provide any information on the cost of duty and taxes. Customs policies differ from country to country, if you have any questions, please contact your local customs office for more information.
No refund on items unless goods are defective or damaged. Please contact email@example.com for return instructions.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 18 riverview, 0ceanport, NJ, 07757, United States.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 18 riverview, 0ceanport, NJ, 07757, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.